Daniel

The Common Sense Meter

by Daniel 09.16.2009

Working hard as an Operations Manager in Tier2 outsourcer…
the team I was on reported into a very interesting Regional HR Director…. A favorite quote from him was
“Dan, where does that (action or decision) sit on the common sense meter?”

0 comments Read the full article →

Hello world!

by Daniel 06.21.2009

The purpose of this website is help those folks who have the Challenging and rewarding job of developing contact center employees.

1 comment Read the full article →